General policies about student behavior:

• Students must use their key card to enter the building.
• Lost key cards cost $25 to replace each time.
• All parents, visitors, and non-HEP students are required to check in with the office when visiting or walking your student to the classroom.
• Students should be on time and should be picked up on time. 
• Students are expected to behave at all times. Those who do not will be dismissed from the program.
• Students who skip classes will be dismissed from the program.
• Students are to respect the property of the school and use it wisely.
• Students should dress modestly for classes. No shorts above the knee; no tank tops unless covered by an outer shirt; no clothes with offensive designs or wording; short skirts should have shorts to the knee underneath; no revealing clothes are allowed. No nose rings or other piercing except ears; no tattoos that show; no brightly colored hair or outlandish hair styles. Blue jeans with rips should not show underwear, or other private areas. PJs are for sleeping. Please do not wear PJs to school.
• HEP employees are not allowed to give out medicines, including Tylenol, etc. without parent permission.
• Students may bring a lunch if they are staying for multiple classes. Students are NOT to stay for lunch if they do not have all day classes. 
• Students are not allowed to leave the campus without parent permission.
• No card playing or other types of gambling.
• There is no smoking or vaping on campus.
• Bringing alcohol or drugs on campus may result in the immediate expulsion of the student(s) involved from the program. No money paid for classes will be refunded.
• CELL PHONES SHOULD BE TURNED OFF! NO TEXTING DURING CLASS! Some teachers have students use cell phones for activities. 
• We invite all students to take classes with us. However, please refrain from asking us to use "special pronouns" at school or in our graduation program.

General policies about the services HEP TX provides:

• HEP does not have a Special Education department. We are not equipped to serve special needs children who need modified curriculums or IEPs. We welcome children with Dyslexia, Irlen Syndrome, ADD/ADHD, and mild Autism/Aspergers diagnosises. Dr. Carol Zuccone assesses students with learning differences. We will be glad to give you a referral. Julie Yaxley, a Dyslexia/Irlen specialist, takes HEP referrals also.
•  We offer tutoring and will work with you to achieve your educational goals for your student. Check with the office about tutoring. 
• HEP uses an online grading program called TeacherEase. We do not provide transcripts of grades. A transcript of grades is available from the TeacherEase. 
• The home schooling parent must take an active role in monitoring his child’s academic achievement and the timely completion of all course work, as it is the parent's responsibility to be in charge of the home school program according to Texas Law.
• Teachers should be notified when a student is absent.
• Any tutoring requested outside of the regular class time will be charged per hour by the teacher.
• We do not give out teacher phone numbers.
• Teachers may charge an hourly fee for extended parent conferences.
• Contact teachers via e-mail through TeacherEase if possible.

We reserve the right to refuse service to anyone who will not abide by our program policies and rules.